Contact Us, We are at your service
There’s nothing too small or too big for our Pristus™ customer service team. From choosing a stroller/travel system to the perfect baby shower gift, we’re always at your service.
Online Support:
Sunday – Saturday
8 am – 6 pm, Eastern
Location
1240 Farmington Avenue, Ste 2.
Berlin, Connecticut 06037
Phone
860-505-4664
info@pristus.com
At
Your Service
Visit Our Flagship Store
Fridays - Sundays, 10 am - 2 pm
We’ve secured a private stock phone just for the Berlin, Connecticut location.
Want to know if the product you want is at the Berlin location to pick up?
Text or call our Berlin stock reserve line:
BERLIN, CONNECTICUT STORE:
860-709-5811
Product Consultation
luv@pristus.com
Order Tracking
support@pristus.com
Other
info@pristus.com
Frequently Asked Questions
Simply add $50 or more, in products, to your shopping cart. Free shipping will automatically be applied.
Absolutely. Simply make sure you have $50 worth of products in your shopping cart, after you activate your coupon code, to activate free shipping in addition to the coupon.
At this time, we are only able to ship within the United States.
You should receive your order within 5 to 8 business days.
We will email you a tracking number when your order ships.
If you don’t find the email in your email within 3 business days of placing your order, check your spam folder.
You can also log into your account to find your tracking number there.
Still can’t find it? Email support@pristus.com with your order number and we’ll take a look personally for you.
Absolutely!
We have gift recommendations in several places on our website.
Or, you can talk with one of our gift experts on live chat, phone or by emailing luv@pristus.com.