Contact Us, We are at your service

There’s nothing too small or too big for our Pristus™ customer service team. From choosing a stroller/travel system to the perfect baby shower gift, we’re always at your service.

Hours Of Operation:
Sunday – Saturday
8 am – 6 pm, Eastern


1240 Farmington Avenue, Ste 2.
Berlin, Connecticut 06037




Your Service

The Pristus™ Experience

Visit Our Flagship Store

Coming Soon ...

Pristus Shop Coming Soon

Product Consultation

Order Tracking



Frequently Asked Questions

Simply add $50 or more, in products, to your shopping cart. Free shipping will automatically be applied.

Absolutely. Simply make sure you have $50 worth of products in your shopping cart, after you activate your coupon code, to activate free shipping in addition to the coupon.

At this time, we are only able to ship within the United States.

You should receive your order within 5 to 8 business days.

We will email you a tracking number when your order ships.

If you don’t find the email in your email within 3 business days of placing your order, check your spam folder.

You can also log into your account to find your tracking number there.

Still can’t find it? Email with your order number and we’ll take a look personally for you.


We have gift recommendations in several places on our website.

Or, you can talk with one of our gift experts on live chat, phone or by emailing